Shipping policy

Shipping & Delivery

We offer free worldwide shipping on all orders.

Most orders arrive within 4–9 business days after shipment.

As soon as your order is on its way, you’ll receive a confirmation email with a tracking link so you can follow your delivery.

Estimated Delivery Time

Typical delivery: 4–9 business days

This is the expected delivery window for most orders. Occasionally, delivery may take longer depending on the destination, local carrier, customs processing, busy periods or remote locations.

Order Processing

We prepare and dispatch orders as quickly as possible.

Once your order has been shipped, you’ll receive your tracking information automatically by email.

During particularly busy periods, promotions or holidays, order preparation may take a little longer than usual.

Tracking Your Order

You’ll receive a tracking link by email as soon as your parcel has been shipped.

Tracking information may take a little time to update after the parcel has been handed over to the carrier.

International Delivery

We ship worldwide free of charge.

For international orders, local customs procedures or import requirements may occasionally affect delivery times.

Personalized Jewellery

Personalized jewellery may require a little additional preparation time because your piece is made or prepared especially for you.

Where applicable, any additional information will be shown on the product page.

If Your Order Is Delayed

The majority of orders arrive within the expected delivery window.

If your tracking has not updated for an extended period or your order is taking significantly longer than expected, please contact us. We’ll be happy to check the shipment for you.

Incorrect or Incomplete Address

Please check your shipping details carefully before placing your order.

If you notice an error afterwards, contact us as soon as possible. We’ll always try to help, although changes may no longer be possible once fulfilment or shipping has started.

Cancelling an Order

We begin processing orders quickly.

If you need to cancel your order, please contact us as soon as possible. We’ll do our best to accommodate your request, but cancellation cannot be guaranteed once fulfilment has started.

Questions About Your Delivery?

If you have any questions about your order, tracking or delivery, contact us at info@seeyoura.com and include your order number so we can help you as quickly as possible.